Frequently Asked Questions
Everything you need to know about our home essentials and services.
What is the standard shipping time for furniture orders?
Most orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, white-glove delivery is available for select furniture pieces at checkout. This service includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor items?
We offer a 30-day return window for most unused items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Are your materials sustainably sourced?
At Anabei, we prioritize sustainability. Our wood is FSC-certified, and we use OEKO-TEX certified textiles to ensure our products are safe for your home and the environment.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. We also offer flexible financing options through Affirm for larger furniture purchases.